Sony sued over recent PS3 firmware updates

by Sal on Nov 4, 2009 at 9:10 pm
PlayStation 3

ps3-firmware-lawsuit

When a console manufacturer releases an update for the platform, it’s usually a good thing, filled with bug fixes and new features. However, Sony’s most recent 3.0 and 3.01 updates for PlayStation 3 may have done otherwise, causing lawsuits to erupt out of Texas and Iowa. Both suits claim the updates caused the PlayStation 3 to simply malfunction or even brick the console.

“Defendant’s unlawful, unfair, and fraudulent business practices include, but are not limited to, misrepresentations regarding the fitness of the PS3 and software updates, failing to disclose defects in the system and software updates, and refusing to repair PS3 systems free of charge,” the suit alleges. It also mentions that Sony makes users forcibly download the update in order to access certain programs such as the PlayStation Store.

The lawsuits are seeking class-action status. They are looking for unspecified damages and restitution from Sony.

We’ll keep you updated as more comes in.

Thanks, GameSpot.

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3 Responses to “Sony sued over recent PS3 firmware updates”

  1. Datsun
    11.10.09 (
    3
    )
    5:24 pm      | 

    i think there is something in this. my ps3 just suddenly bricked, i got the yellow light, when i was playing fallout 3. i had the newest firmware. i called sony playstation up, and to fix it i had to pay 250$ because my ps3 was more than one year old. is this bullshit or what? you buy a machine for 1000$ and you have to pay a extra 250$ when it just stops working.

    thank you sony

  2. Eric
    11.5.09 (
    2
    )
    9:21 am      | 

    These cases are almost always bullcrap. Frivolous and foolish and people just looking for money.

  3. incredibilistic
    11.5.09 (
    1
    )
    9:05 am      | 

    I don’t think the updates are mandatory any more. Last I remember after the 3.0 update I didn’t even know about the 3.01 update until I read it about here. I was surprised that it didn’t force me to update once I tried to do anything online.

    Maybe the “victims” have a case, maybe they don’t. A lot of it will depend on the condition of the system similar to that case a few years ago where someone shipped in a bricked PS3 that looked like it was rolled around in dirt. Sony refused to repair the system and rightly so considering the owner didn’t take care of it either.

    I’m usually not one to rule in favor of the billion dollar corporation but I also don’t think it’s fair to sue when the customer is clearly in the wrong and simply exploiting the company because they feel that the company has enough money to spare.

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